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The Shop With 27,000 Pages That Weren't There

Google said an online shop had 31,900 pages. It has about 4,200 products. Where the extra 27,000 came from, why blocking them made things worse, and the one number that showed the clean-up was working.

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What WordPress Maintenance Should Cover

WordPress maintenance plans range from "we ran an update" to no one looking until something breaks. Here is what actually matters, what you can safely skip, and how to read a plan before you sign it.

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What We Find When We Take Over a WordPress Site

Most of the WordPress sites we take on were not built by us. They arrive because something broke, and the person who built them is long gone. Here is what we usually find, and why none of it is the owner's fault.

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Five Hours

Patchstack puts the median gap between a WordPress vulnerability going public and being mass-exploited at around five hours. Most maintenance plans run monthly. That arithmetic changes what maintenance is for.

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How to Tell If Your WordPress Site Was Hit

Updating your site closes the door. It does not tell you whether anybody came through it first. This is the check we run, written so you or your developer can work through it in an afternoon.

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The Cursor That's Already There

Turn on two-factor login in our CMS and the cursor is already waiting in the code box. It's a detail so small you'd never think to ask for it. Which is exactly why it tells you something about how the whole thing was built.

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The Real Cost of "Free"

"Free" is the most expensive word in web development. WordPress is free to download. That's true, and it's one of the reasons it powers such a large share of th...

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